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Crime Tips HOTline - submit via Email

Phone:
(573) 883-5820
(24 hours)

Email Map

5 Basler Drive
Ste. Genevieve, MO 63670

Administrative Office Hours:
M-F 8:00am - 4:30pm
 
     
 
Frequently Asked Questions

General Administration Information

WHO SHOULD I CALL TO REPORT A CRIME?

No matter where you actually live, if the crime occurred in unincorporated Ste. Genevieve County, you need to call the Sheriff's Office. If the crime occurred in a city that has its own police department, the crime should be reported to the City Police Department.

The Sheriff's Office has three main numbers you may call. Those numbers are 911 (emergency), 573-883-5215 (Ste. Genevieve County Central Dispatch), and 573-883-5820 (Ste. Genevieve County Sheriff's Office main number).

911- should only be used to report emergencies that require immediate response or action by law enforcement or emergency service personnel.

Although your address will appear on the 911-computer screen when you call, the dispatcher will still immediately ask you your address and the nature of your emergency. This is to verify that the address on the screen is accurate. On rare occasions, the address displayed on the screen is different than the location the caller is actually calling from. Also, the location of cell phone calls do not display on the screen.  Also, the caller may be calling from a different address than where the emergency is actually occurring. 

If your emergency requires law enforcement response, Ste. Genevieve County Central Dispatch will take your information and dispatch a deputy. If your emergency requires an ambulance or fire department, your call will be transferred to the appropriate dispatching agency for that department. This transfer will be instant. The Ste. Genevieve County Central Dispatcher will remain on the line with you until the call is answered by that dispatching agency.

It is important that the 911 number not be called for road conditions, general information, to report a non-emergency crime, information, etc. Tying up these lines for non-emergency issues could cost a life.

From time to time major incidents occur where Sheriff's Office phone lines become tied up. Not only are dispatchers answering phones, they are also handling radio traffic for emergency service agencies involved. Please be patient. If you receive a repeated busy signal on the business or communications phone number, please do not call 911 to bypass those lines that are busy unless your call is an emergency.

573-883-5215 is the number that rings in the Ste. Genevieve County Central Dispatch 24 hours a day, seven days a week including holidays. This number should be used to report a crime that is "non-emergency." This line can also be used to report emergencies. 911, however, is the primary emergency number and has response (answering) priority over 573-883-5215.

WHO DO I CALL TO OBTAIN INFORMATION, CONTACT A DEPUTY, ETC?
573-883-5820 is the number to contact the Sheriff's Office during normal business hours 8:00 AM to 5:00 PM.
This number should be used for, but not limited to, the following:

  • Contact a deputy for information or about your case
  • Information about handgun permits
  • Contact someone in the Jail Division
  • Contact someone in the Detective Division
  • Contact someone in the Road Patrol
  • Contact a supervisor
  • Contact the Sheriff
  • Obtain a police report
  • General information

HOW DO I CONTACT THE SHERIFF?
During business hours just call 573-883-5820 and ask for the Sheriff. If he is in the office the receptionist that answers the phone will transfer the call directly to the Sheriff. If he is not in, the person answering the phone will either take a message and let him know that you called or transfer you to his voicemail.

HOW DO I GET A COPY OF A POLICE REPORT?
You may call 573-883-5820 during normal business hours. Missouri Statute allows the Sheriff's Office to charge a fee for reports. The base fee for incident reports is $5.00.  The base fee for accident reports is $5.00. Please keep in mind that, depending on the number of pages, this fee could increase.

CAN I GET A COPY OF A FULL REPORT?
In general, police reports are considered public information. There are exceptions in Missouri Law that allow certain parts of a report to be blacked out, or not accessible to the general public. Anyone may obtain a copy of a police report that contains such information as time, date, location, type of report, and a brief summary of the content of the report.

The "investigative report" that contains details of the investigation can be considered confidential in some cases. You may receive a copy that has sections that are "blacked out." Please refer to Missouri Sunshine Law Rsmo. Ch 610 for further guidance and information.

I GET CALLS FROM ORGANIZATIONS WANTING DONATIONS, SAYING THE MONEY GOES TO DIRECTLY TO YOUR OFFICE. HOW DO I KNOW IF THEY ARE LEGITIMATE?
There are many legitimate law enforcement organizations that benefit local law enforcement, but not directly. If you receive a call from an organization that says they give money or equipment "directly" to your local law enforcement, I would question their authenticity. Ask for the organization name and phone number, and contact your local law enforcement to see if the organization is legitimate. 

Drug Information

MAY I MAKE AN ANONYMOUS TIP?
Yes. You may keep your name anonymous if requested. You may be asked to give your name, but you are not required to give it.  

WHAT IS METHAMPHETAMINE?
Methamphetamine is a drug that is manufactured from products that contain ephedrine. Methamphetamine can be manufactured by using chemicals that can be purchased legally at local hardware, grocery, and convenience stores.

Methamphetamine produces a "high" causing those who use the drug to go for days without sleep. Abusers eventually become paranoid and feel that they are being watched and everyone is out to get them. The addiction rate is extremely high. When the drug enters the system, it must also exit. The drug can exit through the skin causing sores or acne. It can also cause severe tooth decay and loss of hair. The drug can be snorted, smoked, or injected.

Methamphetamine has evolved from single large quantity dealers to local small manufacturing labs. Formulas for making methamphetamine can easily be found on the Internet and is passed on through the drug culture.

WHAT SHOULD I DO IF I FIND A METHAMPHETAMINE LAB?
It is very common for civilians to find labs along the road, in fields, vehicles, buildings, etc., that have been abandoned. Although chemicals used to make methamphetamine are legal to purchase, when mixed as part of the manufacture process, they can become deadly when inhaled. The phosphate method produces a deadly gas that cannot be seen, or smelled, and will penetrate many types of protective clothing and protective masks. A self-contained breathing apparatus must be used when dealing with this material. You cannot tell you are breathing this gas. Inhaling this gas is deadly.
If you locate what you feel might be a lab, do not smell or handle any of the chemicals or equipment yourself. Contact your local law enforcement agency or the Sheriff's Office and give them the location of the lab.

HOW CAN I TELL IF SOMEONE IS TAKING METHAMPHETAMINE?
Individuals that use methamphetamine will be very nervous and hyperactive. They need very little sleep and will at times be up for days. They will eventually become paranoid and sometimes violent. Other signs are loss of hair, sores on the skin, and rotting teeth. These signs are more common in chronic users of the drug.

WHAT HAPPENS WHEN I PROVIDE INFORMATION ABOUT DRUGS?
When drug information is received, it is passed on to the Detective Bureau.

I CALLED TO REPORT DRUG INFORMATION BUT NOTHING HAPPENED. WHY WAS MY INFORMATION NOT ACTED UPON?
There are several possible reasons this can occur. Below are some of the situations we encounter.

The information you provided involves a suspect currently involved in an active investigation. Acting on your information may jeopardize a larger investigation already in progress. Unfortunately, when you call we cannot reveal this information. When the caller sees no action, they feel they were ignored when in fact, their information was important to the case. Because of the confidentiality of investigations, the caller providing the information may never know how important the information was.

Sometimes a caller will provide information that is "current" active drug activity. Although this information may be current, it may be held until an opportune time do to extenuating circumstances involved in an investigation. It may take several months or as much as a year before the effects of this information can be productive.

SOMEONE I KNOW GAVE INFORMATION ABOUT A DRUG OPERATION AND THE SUSPECT WAS ARRESTED THE NEXT DAY. I GAVE INFORMATION ABOUT ANOTHER DRUG DEALER AND NOTHING HAPPENED. WHY WAS MY INFORMATION IGNORED?
When working criminal cases, we must develop "probable cause" before we make an arrest or before we obtain a search warrant. In some cases, establishing enough probable cause to obtain search warrants is easier than others. Each case is approached based on individual situations involved in that particular case. What works in one case, may not work in another. Chances are there were some technicalities involved or other reasons that prevented us from establishing enough probable cause to proceed with your information.

ATV INFORMATION

WHAT ARE THE REQUIREMENTS AND ORDINANCE REGARDING ATV'S ON COUNTY ROADS?

Please review the attached forms.

ATV brochure.pdf

ATV ordinance.pdf

ATV permit application.pdf

 

 
 
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